Payments & collections
Take one-time and ad hoc payments, and see exactly what has been collected, what is due and what is late. Bonza Payments keeps the relevant payment activity connected with Salesforce and the wider payment lifecycle.
Part of the Salesforce-native Bonza Payments suitePlain definition
Different customer relationships create different payment requirements. The goal is not to pretend those payment types are identical — it is to keep them inside one connected payment-management model.
With Bonza Payments, teams take one-time, ad hoc and invoice payments through configured gateways, from the team or from a customer-facing payment page, and follow every payment from due to paid.
The capability is not simply taking the transaction. It is collecting a payment while keeping the transaction, the customer context, the payment status and the downstream payment activity connected.
The configured gateway processes the payment; Bonza manages the payment experience and the payment lifecycle within Salesforce. Bonza does not hold customer money.
What it covers
Not every customer payment needs a recurring schedule. Bonza supports one-time and ad hoc customer payment scenarios — an outstanding balance, an additional charge or service fee, a customer-requested payment, an invoice-related collection or an exceptional amount.
Explore One-Time & Ad Hoc Payments →When payments repeat, the management context needs to repeat with them. Recurring payment management covers what has been collected, what is current, what is expected next and what may need attention. It is not full subscription billing.
Explore Recurring Payments →Invoice-related payment management keeps the obligation and the resulting payment activity connected: the amount due, the payment, the payment status and the remaining payment position.
Explore Invoices →Where a customer-facing payment experience is configured, customers can pay through an available payment option and the activity stays visible in Salesforce. What customers can do depends on your configuration.
Explore Customer Payment Experience →Follow every payment from due to paid, and see what is outstanding, overdue and coming next without switching systems.
Explore Payment Status →Payments that remain outstanding beyond their expected due date are identified as a distinct state, with how long they've been outstanding visible alongside the amount.
Explore Due & Overdue Payments →FAQ
An ad hoc payment is an individual customer payment collected outside a recurring or standard billing schedule. It covers situations such as an outstanding balance, an additional charge or service fee, a customer-requested payment, an invoice-related collection or an exceptional amount that falls outside the normal automated process.
Yes. Recurring payment management covers what has been collected, what is current, what is expected next and what may need attention. It is not full subscription billing: there are no pricing plans, usage or metered billing, proration or product catalogs.
No. Configured payment gateways perform the relevant payment processing. Bonza is the Salesforce-native payment-management layer above them, and is not positioned as a payment gateway, a bank, an acquirer, an accounting platform or an ERP. Bonza does not hold customer money.
No. There is no smart routing, no least-cost routing, no automatic failover, no cascading and no automatic retry through another gateway. Gateway selection is configured by the business. What Bonza provides is one payment-management experience regardless of which configured gateway performed the processing.
Where the customer payment experience is configured, a customer can make an individual payment through the available payment journey, and the resulting payment is recorded in the same Salesforce customer payment context as any other.
Yes, and the distinction between the three matters. Outstanding describes unresolved value regardless of timing. Due means the relevant date has arrived. Overdue means it has passed. Attention adds operational priority on top. An amount can be outstanding without being due, and the amount does not change when the timing does.
See how Bonza Payments connects collection, recurring activity, receivables, due and overdue payments, refunds, customer credits, configured gateways and forward payment visibility through one Salesforce-native payment-management suite.