Partners

Build Better Salesforce Payment Experiences Together.

Bonza Payments gives Salesforce-powered organizations a connected payment-management model across collection, recurring payments, receivables, refunds, customer credits, configured gateways and forward payment visibility.

If your team works with Salesforce customers that have payment requirements, there may be an opportunity to build better payment experiences together.

Discuss a Partnership Explore Bonza Payments

Salesforce-Native Payment Management Suite

Partner expertise + Bonza payment management

A layered architecture diagram. A customer sits above Salesforce. Partner expertise spanning architecture, industry, implementation, customer experience and integration sits alongside that layer. Beneath it, Bonza Payments provides payment management, a configured payment gateway performs the processing, and the resulting payment activity feeds back into one connected customer payment lifecycle.

Customer Salesforce

Partner expertise

ArchitectureIndustryImplementation Customer experienceIntegration

Bonza PaymentsPayment management

Configured payment gateway Payment activity

Connected customer payment lifecycle

Partner expertise
+ Bonza payment management.

The opportunity

Why Payment Requirements Create Partner Opportunities

A Salesforce customer usually opens with one question. The requirement rarely stays that size.

What they ask

“Can we accept a payment?”

A narrow, reasonable, well-scoped question with a clear technical answer. It is almost never the whole requirement.

What it becomes

Thirteen requirements, arriving one at a time

One-time payments
Recurring payments
Invoice-related activity
Receivables
Due and overdue visibility
Refunds
Customer credits
Multiple gateways
Customer payment experiences
Experience Cloud payments
Upcoming payment visibility
Payment-method expiry
Payment operations visibility

Where the partner value sits

Designing the model, not just the connection

Connecting a gateway answers the first question well. Helping the customer design a connected payment model around their Salesforce environment answers the other twelve too.

The opportunity for partners is not only to connect a gateway. It is to help customers design a connected payment model around their Salesforce environment.

Where the integration stops

A Payment Gateway Solves the Transaction. Customers Often Need More Around It.

The gateway does its job well. These are the questions still open once it has.

Payment requirement
Gateway integration
Transaction

Still unanswered after a successful transaction

Who is the customer?
What was expected?
What has been collected?
What remains open?
What is due?
What is overdue?
What repeats?
What was refunded?
Does customer credit exist?
Which gateway applies?
What does the customer see?
What is expected next?
What needs attention?

Where Bonza sits

Salesforce
Bonza payment management
Configured gateway

The partner value can move from connecting the transaction to designing the payment lifecycle.

Explore Bonza Payments

Partner fit

Who May Be a Good Fit to Explore a Bonza Partnership?

Six kinds of organization that may find Bonza relevant. None of these is a partner category, a status or a tier — relevance here means the customer problems overlap.

Customer opportunity

What Kind of Customer Opportunity Do You Have?

Eight opportunity types, each with the customer problem, where Bonza fits, where a partner may fit and the relevant capability.

8 customer opportunity types · 6 kinds of organization · 0 partner tiers, statuses or categories, because none exists

Partner value 01

Help Customers Keep Payment Activity Connected to Salesforce.

Customers already manage customer context, sales process, service interactions, portal experience and business workflow inside Salesforce. When payments arrive through separate gateway-specific processes, that context fragments.

Salesforce
Bonza Payments
Configured payment gateway

Partners can keep the payment requirement inside the customer architecture rather than treating it as a completely separate system.

Partner value 02

Move From One-Off Payment Projects to a Reusable Payment Model.

The pattern repeats across a practice: four customers, four payment requirements, four bespoke builds.

Customer A

Needs a one-time payment

A custom customer flow.

Customer B

Needs recurring payments

Another custom flow.

Customer C

Needs Experience Cloud payments

Another integration.

And the fourth

Customer D needs receivables
More custom logic
A fourth thing to maintain

The alternative shape

Bonza payment management
Reusable payment capability model

Every customer will still have different requirements. The payment-management foundation does not need to start from zero every time.

This is not a claim of zero development, plug-and-play for every use case, no configuration or universal implementation. Implementation and configuration work still applies to every engagement.

Partner value 03

Expand the Conversation From Checkout to Payment Operations.

The customer asks one question. These are the eleven a partner can explore alongside it.

01

How are one-time payments handled?

02

Are recurring payments relevant?

03

Does Finance need receivables visibility?

04

Does overdue activity matter?

05

How are refunds handled?

06

Does customer credit exist?

07

Are multiple gateways required?

08

Does the customer use Experience Cloud?

09

Does Finance need upcoming-payment visibility?

10

Does payment-method expiry matter?

11

Does the customer need one operating view?

A strong payment discovery conversation should go beyond the checkout screen.

Partner value 04

Support Customers That Need More Than One Configured Gateway.

A customer may have several gateway requirements. The payment-management model can sit above the configured gateway layer rather than being duplicated beneath it.

Customer
Salesforce
Bonza
Gateway A, B or C

Multiple gateways should not automatically mean multiple payment operating models.

The business configures which gateway applies. Bonza does not perform smart routing, least-cost routing, automatic failover, automatic gateway switching or cross-gateway retry. Stripe, Razorpay and PayU are named here only as examples of configured gateways and imply no partnership.

Multiple Payment Gateways

Partner value 05

Connect Payment Requirements to the Salesforce Customer Experience.

Where the customer relationship already runs through Experience Cloud, the payment can be part of that journey rather than a departure from it.

Customer
Salesforce Experience Cloud
Bonza payment experience
Configured gateway
Payment activity
Bonza / Salesforce context

Where partner expertise applies

Customer portal strategy
Experience architecture
Salesforce implementation
Payment journey design
Business process alignment

The partner can design the customer experience. Bonza can provide the payment-management capability around that experience.

Bonza does not build the portal, and Experience Cloud does not process the payment. The configured gateway performs the relevant underlying processing.

Experience Cloud Payments

Partner value 06

Bring Finance Questions Into the Salesforce Payment Architecture.

A payment project that answers Finance's questions is worth more than one that only moves money.

01

What has been collected?

02

What remains outstanding?

03

What is due?

04

What is overdue?

05

What relevant future payment activity exists?

06

What has changed through a refund?

07

Does customer credit exist?

08

What deserves attention?

Customer experience
Payment activity
Receivables
Finance visibility

A payment project can become more valuable when it solves the operating questions around the transaction, not only collection.

Finance & Accounts Receivable

Partner value 07

Help Customers Move From Payment History Toward Forward Visibility.

Most payment reporting explains what happened. Forward context is the part usually missing.

Past: collected, refund, credit
Present: outstanding, due, overdue
Future: upcoming, recurring, forecasted
Attention: expiry, AI insight

Relevant upcoming payment activity can add context beyond historical transaction reporting.

This is expected customer payment activity. It is not treasury forecasting, cash-flow forecasting, revenue forecasting or guaranteed collection, and Payment Method Expiry is a timing signal that does not mean a payment will fail.

Payment Forecasting

Potential scenarios

Four Potential Partnership Scenarios.

Each one is a shape a collaboration could take, labelled as potential. None of them describes an engagement that exists.

Potential partnership scenario 01

A Salesforce Partner Is Building a Customer Portal With Payment Requirements.

Customer need

Experience Cloud customer journey
Payment collection
Payment status
Relevant payment history
Potential recurring requirement

Possible partner role

Experience design
Salesforce architecture
Customer workflow
Implementation

Bonza role

Relevant payment-management layer
Configured gateway connection
Payment lifecycle context

The model

Customer
Experience Cloud
Bonza
Configured gateway
Payment activity
Salesforce context

What the collaboration could enable: a payment journey that fits into the wider Salesforce customer experience rather than sitting beside it.

Potential partnership scenario 02

A Customer Has Multiple Payment Requirements Across Different Teams.

What the customer needs

One-time payments
Recurring payments
Receivables
Refunds
Customer credits
Multiple configured gateways

The partner’s concern

Avoid creating six unrelated payment solutions
Keep one architecture the customer can extend
Avoid a sixth integration pattern in the org

A possible model

Salesforce
Bonza payment management
Payment capabilities
Configured gateways

What the collaboration could enable: a more coherent payment architecture that can be extended as requirements evolve. Implementation effort does not disappear.

Potential partnership scenario 03

A Gateway Handles the Transaction. The Customer Also Needs Salesforce Payment Management.

Payment provider

Relevant payment processing
Provider infrastructure and compliance posture

Bonza

Payment lifecycle management
Salesforce customer payment context

Partner or implementer

Architecture and the customer solution
Delivery and business process

What the collaboration could enable: each party solving the part of the payment problem it is built for. No existing gateway partnership is claimed or implied by this scenario.

Potential partnership scenario 04

An Industry Solution Needs Payment Capability Without Becoming a Payment Platform.

The structure

Industry workflow
Salesforce context
Bonza payment management
Configured gateway

What the partner brings

The industry process itself
Domain knowledge the payment layer does not have
The workflow customers actually run on

What Bonza does not do

Bonza is not medical billing
Bonza is not student accounting
Bonza is not property management
Bonza is not donor management

What the collaboration could enable: payment capability beneath an industry workflow, without Bonza claiming to perform that industry’s core operational function.

Discuss a Customer Opportunity

Responsibilities

Strong Partnerships Start With Clear Responsibilities.

Four layers, and each one states where its boundary is — including the partner layer, where nothing listed is an obligation.

4 layers, the partner included · each states where its boundary is · 14 boundaries named

The best partner model is not about everyone doing everything. It is about each layer being clear.

Discovery framework

When Should a Partner Bring Bonza Into the Conversation?

Drag through the requirements a customer adds and watch a transaction integration turn into a payment architecture. Every addition was reasonable on the day it arrived.

The customer says

“We need to accept payments in Salesforce.”

Requirements added 1 of 10

What the architecture now holds

What it has become

A transaction integration

The earlier payment management is considered in the architecture, the less likely the customer is to create another isolated payment process.

The first conversation

Start With the Payment Model, Not the Partnership Model.

Before discussing any commercial structure, it is worth understanding the customer problem. These are the questions worth answering first.

01

Who is the customer?

02

What payment models exist — one-time, recurring, invoice-related?

03

What gateway or gateways are relevant?

04

What does Finance need to see?

05

Are receivables relevant?

06

Are refunds common?

07

Is customer credit relevant?

08

Does Experience Cloud matter?

09

What relevant payment activity is expected next?

10

What needs to be surfaced to Operations?

Good partner collaboration starts with a real customer payment problem.

Fit, qualitatively

What Makes a Strong Bonza Partner Fit?

Six qualitative criteria. There is no score, no badge and no threshold, because none of those exists.

01

Customer fit

Works with organizations that use Salesforce as the system of record for the customer relationship.

02

Payment relevance

Encounters customer payment requirements as part of wider business solutions rather than as the whole engagement.

03

Architecture thinking

Understands the difference between payment processing and payment management, and why the distinction changes the design.

04

Customer-centric delivery

Designs around customer and business context rather than around gateway integration alone.

05

Clear responsibilities

Comfortable working across Salesforce, Bonza, the configured gateway and the partner-delivered solution without blurring the boundaries.

06

Longer-term view

Understands that payment requirements usually expand after the first transaction use case.

The right fit is less about a partner label. It is about whether the customer problems overlap.

Working together

How Could We Work Together?

Depending on the customer requirement and the nature of the organization, a partnership conversation may explore areas such as these.

Salesforce solution collaboration

Payment architecture discussions

Joint customer discovery

Customer implementation collaboration

Experience Cloud payment projects

Payment-management opportunities

Technical alignment around relevant payment requirements

Industry-specific customer payment use cases

Established partnership commitments: 0 entries · 18 commercial mechanisms named as not offered · every figure here is counted from that ledger rather than written as text

Discuss a Partnership

Across the lifecycle

One Customer Opportunity Can Touch Multiple Payment Requirements.

A partner can start with one payment requirement and help the customer design for the wider lifecycle.

Discover

The customer needs payment capability, and the real scope of that need is still being established.

Design

Salesforce, Bonza and the configured gateway responsibilities are drawn before anything is built.

Collect

One-time, recurring and invoice-related payment activity, in one payment model rather than three.

Manage

Receivables, with due and overdue kept as distinct states rather than one open figure.

Change

Refunds and recorded customer credit, attached to the payment they came from.

Connect

Customer payment experience, Experience Cloud and multiple configured gateways beneath the same model.

Anticipate

Forecasting and payment-method timing, so expected activity is visible before its date.

Operate

AI Payment Insights and the Payment Command Center, surfacing what deserves a person’s attention.

Relevance to your practice

Why Bonza May Be Relevant to Your Salesforce Practice

Nine things Bonza does, stated at the level they are actually established.

01

Salesforce-native payment management

Designed around Salesforce customer and business context rather than bolted beside it.

02

Payment-lifecycle orientation

Supports requirements before, during and after the transaction, and what comes next.

03

Multiple payment models

One-time
Recurring
Invoice-related

04

Receivable visibility

Collected
Outstanding
Due
Overdue

05

Post-payment continuity

Refunds
Customer credits

06

Multi-gateway model

Multiple configured gateways beneath the wider payment-management experience, selected by the business.

07

Customer payment experience

Salesforce-connected payment journeys, including Experience Cloud contexts.

08

Forward payment visibility

Payment Forecasting
Payment Method Expiry

09

Payment operations

AI Payment Insights
Payment Command Center

Bonza can help a partner solve a broader customer payment problem without positioning the gateway as the entire payment solution.

See the Product Tour

A conceptual model

A Simple Model for Partner-Led Bonza Solutions

Conceptual rather than contractual. It shows where each layer sits, not who must do what.

Customer business requirement
Partner discovery and architecture
Salesforce: customer and business context
Bonza Payments: payment management
Configured payment gateway: relevant processing
Payment activity
Bonza and Salesforce context
Partner-delivered customer experience or business process, where applicable

Nothing in this model requires a partner to own implementation, and nothing in it implies Bonza withdraws implementation support. Who does what is a matter for the engagement, not for this page.

The honest comparison

Partners Have Several Ways to Solve Salesforce Payment Requirements.

Four approaches, each with the situation it genuinely suits and the consideration that comes with it. Bonza is not always the right answer.

Approach 01

Direct gateway integration

Good fit when

The requirement is narrow and primarily transaction-focused, and the customer genuinely needs the transaction rather than the lifecycle around it.

Consideration

Lifecycle functionality may require additional design if the requirement later expands.

Approach 02

Custom-built Salesforce solution

Good fit when

Requirements are highly specific, the team knows exactly what it needs, and owning the roadmap matters.

Consideration

Each new payment requirement may increase long-term custom logic to maintain.

Approach 03

Multiple point solutions

Good fit when

Deep specialization is needed in separate payment areas, and one of those areas clearly dominates the requirement.

Consideration

Customer payment context may need to be reconnected across tools afterwards.

Approach 04

Bonza payment management

Relevant when

The customer needs a connected payment lifecycle across Salesforce and configured gateways, and the requirement has grown past a single transaction.

Consideration

Implementation and configuration still apply, and a narrow transaction-only requirement may be better served by one of the three above.

The best architecture depends on the customer requirement. The important thing is to recognize when the problem has grown beyond transaction processing.

Industry context

Bring Payment Management Into the Industry Context You Already Understand.

The partner brings the industry context. Bonza brings the payment-management layer, and nothing beyond it.

Industry

Financial & Professional Services

Relevant client payment requirements, including what remains open and what changed after collection.

Bonza does not provide banking, lending, escrow or trust accounting.

Financial & Professional Services

Industry

Education

Relevant payer and customer payment requirements across one-time and recurring activity.

Bonza does not provide student accounting, student information system integration or financial aid functionality.

Education

Industry

Healthcare

Relevant customer payment experiences and the receivable position behind them.

Bonza does not provide medical billing, claims processing, insurance adjudication or patient accounting.

Other Salesforce-Powered Businesses

Industry

Technology & SaaS

One-time and recurring customer payment scenarios alongside receivables and upcoming activity.

Bonza is not full subscription billing. No plan management, usage, metering or proration.

Technology & SaaS

Industry

Membership & Associations

Relevant one-time and recurring payment requirements across a member base.

Bonza does not provide membership management.

Membership & Associations

Industry

Real Estate & Property

Relevant customer payment requirements on a schedule, with the open position readable.

Bonza does not provide property accounting, property management, escrow or lease management.

Real Estate & Property

Industry

Nonprofits

Relevant one-time and recurring supporter payment activity connected to the Salesforce record.

Bonza does not provide fundraising, donor management or grant management.

Nonprofits

Industry

Other Salesforce-Powered Businesses

If the customer relationship already runs through Salesforce, the payment activity around it can be managed through the same connected model.

The payment-management boundary is the same in every industry on this list.

Other Salesforce-Powered Businesses

Boundaries

Clear Product Boundaries Make Better Partnerships.

A product that claimed to do everything would leave a partner nothing to do. Bonza solves one layer, which is what makes the rest of the ecosystem necessary.

Bonza is not

A payment gateway
A bank
An acquirer
An ERP
An accounting platform
A treasury platform
A full subscription-billing system
A debt-collection platform
A customer wallet

Bonza is

A Salesforce-native payment-management suite, and that is the whole of it

Which leaves room for

Salesforce expertise
Gateway technology
Industry knowledge
Implementation capability
Customer experience design
Finance architecture

A strong ecosystem is built on complementary responsibilities.

Questions

Partnership, Answered.

Including the commercial questions, answered as they actually stand rather than as a partner page usually answers them.

Is there a formal Bonza partner program?

No formal Bonza partner program has been established. Bonza is open to relevant partnership discussions, but specific partner-program structures and commercial models should not be assumed unless formally agreed. There is no tier system, no partner status, no portal, no directory and no published partner agreement.

What kinds of organizations can explore a partnership with Bonza?

Salesforce consulting and implementation partners, Salesforce architects and solution partners, payment gateway and payment technology companies, system integrators, industry-focused technology firms and Salesforce ISVs may find Bonza relevant when their customers need payment-management capability beyond a single gateway transaction. These are kinds of organization, not partner categories, and listing them establishes no relationship with any of them.

Can Salesforce consulting partners work with Bonza?

A conversation about a specific customer payment requirement is welcome. What that becomes depends on the customer problem and on what both sides agree. No status, entitlement or commercial arrangement follows from the conversation itself.

Can Bonza be used in partner-led Salesforce implementations?

Bonza provides the Salesforce-native payment-management layer, while configured payment gateways perform relevant underlying transaction processing. How a partner-led implementation divides architecture, discovery, delivery and support is a matter for the engagement rather than something this page defines.

Can Bonza work with multiple payment gateways?

Yes. Multiple configured gateway options can sit beneath one Bonza payment-management experience, and a relevant default or alternative gateway may be configured where applicable. The business configures which gateway applies. Bonza does not perform smart routing, least-cost routing, automatic failover, automatic gateway switching or cross-gateway retry. Stripe, Razorpay and PayU appear on this site only as examples of configured options and imply no partnership or endorsement.

Does Bonza replace the customer's payment gateway?

No. The configured gateway performs the relevant underlying payment processing. Bonza is not a payment gateway, is not the processor, is not a bank or acquirer and does not hold customer money. Bonza manages the wider customer payment lifecycle in Salesforce around that processing.

Can Bonza support Experience Cloud payment projects?

Relevant payment experiences can be presented inside Salesforce Experience Cloud, so paying becomes part of the customer journey rather than a departure from it. Experience Cloud is the customer-facing environment and does not itself process the payment, and Bonza does not build the portal. The partner can design the customer experience while Bonza provides the payment-management capability around it.

Can Bonza support recurring-payment projects?

Yes. Recurring payment activity is held as an ongoing customer payment relationship alongside one-time and invoice-related activity in the same model. This is recurring payment management, not full subscription billing, and it does not include pricing plans, usage, metering, proration or product catalogs.

Can Bonza support receivables and overdue-payment visibility?

Yes. An invoice records what was billed or expected and a receivable is the amount still outstanding against it. An amount may remain outstanding before its relevant due date, become due when that date arrives and become overdue only after it passes. Bonza keeps those states distinct so Finance can read the position rather than reconstruct it.

Does Bonza provide full subscription billing?

No. Bonza Payments is not a full subscription-billing platform. Recurring payment management covers expected repeating customer payments, and does not include subscription plan management, usage billing, metered billing, proration or product catalogs.

Can payment gateway providers explore collaboration with Bonza?

A conversation is welcome where a customer requires gateway processing inside a wider Salesforce payment-management model. No formal gateway partnership, certification, preferred-provider status or official integration status exists with any payment provider, and none should be inferred from a gateway being named as an example on this site.

Does Bonza offer referral commissions?

No referral program, referral fee or commission structure has been established. If a commercial model is defined in future it will be described in its own terms rather than assumed from this page.

Does Bonza offer reseller pricing?

No reseller program, reseller margin, revenue share or white-label arrangement has been established. Nothing on this page is an offer of commercial terms.

Does Bonza provide partner training or certification?

No partner training program or partner certification exists. There is also no partner portal, partner directory, lead registration, deal registration, market development funds, territory protection or partner support SLA.

Is Bonza a Salesforce partner, or listed on AppExchange?

No Salesforce partner status or AppExchange status is claimed on this site. Salesforce is referenced throughout as the platform ecosystem Bonza is built for, which is a description of the architecture and not a claim of formal partnership.

How do we start a partnership conversation?

Discuss the customer, Salesforce or payment opportunity with the Bonza team so both sides can determine whether there is a practical fit. Starting with a real customer payment problem tends to produce a more useful conversation than starting with a partnership structure.

Let's talk

Have a Salesforce Customer With a Payment Requirement?

If your team is designing Salesforce solutions and the customer needs payment collection, recurring payments, receivables, refunds, customer credits, multiple gateways or a connected payment experience, let's explore whether Bonza fits the architecture.

Discuss a Partnership Explore Bonza Payments

Start with the customer payment problem.
The partnership structure can follow.